A Back in Stock notification is a message that alerts customers as soon as a sold-out product becomes available again. It enables you to bring customers back to your store and recover sales by instantly notifying them when a sold-out item is available again.
When an item is sold out, users will see and tap Notify Me instead of Add to Cart. We store the request data on your dashboard as well, so you can track demand, restock wisely, and avoid overstocking.
When Back in Stock integration is enabled, and once the product is restocked, the interested customer automatically gets the back-in-stock email once you send the back-in-stock push notification. With the Back in Stock integration, you can also;
Keep customers engaged and excited about your products.
Recover lost sales by notifying customers when sold-out items are available again.
Build trust by showing shoppers you’ll inform them instead of letting them miss out.
Increase repeat visits to your store or app.
Collect valuable customer interest data to guide future restocking decisions.
Now, let’s go through each step to enable the Back in Stock integration for your app!
How will the Sold Out Products appear on the Mobile App?
Step-by-Step Guide to Enabling Back in Stock for your Mobile App
1- Navigate to your Shopney dashboard
Go to your Shopney Dashboard > Integrations(1) page and click on Back in Stock integration(2).
2- Enable Back in Stock
On the opened page after you click on Back in Stock, switch the Enable toggle(1) and then click on Save Changes(2).
All done! Now you can easily notify your customers of the news of your restocked products via email, too!
🔔 Reminder
When you send a Back in Stock Push Notification, if you have this integration enabled, your customers will receive both a Push Notification and an Email Notification. To send a Back in Stock Push Notification, please check out our guide here.
Need Help?
If you encounter any issues, our support team is here to assist you:
Contact our support team via live chat in your Shopney dashboard.
Visit our Help Center.
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