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How to send push notifications?
How to send push notifications?

Everything you need to know about sending push notifications

Lara Soley avatar
Written by Lara Soley
Updated over 3 weeks ago

Push notifications are messages sent directly to your customers’ mobile devices from your app. They are an essential tool to engage with your customers in real-time and appear as alerts on their phones.

Push notifications are a powerful tool to drive customer engagement, sales, and retention. With well-timed and relevant messages, you can:

  • Increase user retention and app activity

  • Re-engage inactive customers

  • Promote special offers, new arrivals, and updates

  • Enhance the customer experience with actionable information

Let’s go through the 4 simple steps to send push notifications.


Step-by-step guide on how to send push notifications

1- Navigate to the Notification Section

Go to the Notification section of your Shopney dashboard as shown below.

2- Click on the Create Notification Button

On the welcoming page, click on the Create Notification button.

3- Explore the Notification Dashboard

Once you click the button, you will see the notification dashboard, which consists of six main sections:

  1. AI Generate: Create high-impact push notifications quickly.

  2. Title: Enter the title of your push notification.

  3. Message: Write the message for your push notification.

  4. Rich Media: Attach rich content to your push notification. The content can include products, collections, or custom images.

  5. Delivery: Set the sending time for your push notification or send it immediately.

  6. Display: View a demonstration of how your push notification will appear on mobile phones.

💡Tip

Generate personalized, high-impact push notifications in seconds with AI. Effortlessly edit, refine, and launch campaigns—maximizing engagement and conversions with minimal effort.

4- Fill Out the Notification Details

When you fill out the title, message, and rich media sections, the displayed demonstration will look like the below image.

All set! You can now set the sending time for your push notification or send it immediately.

💡Tip

Sending push notifications is just the first step, how you use them matters. Check out our guide on boosting sales with push notifications to maximize their impact.

Now that you’ve learned how to set up and send push notifications, you’re ready to engage your users and boost your app’s performance. Start sending personalized messages today and make the most of this powerful feature to keep your customers informed and connected.


Need Help?

If you encounter any issues our support team is here to assist you:

  • Contact our support team via live chat in your Shopney dashboard.

  • Visit our Help Center.


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