This integration basically enables your Shopney app to communicate with Shopify Inbox. So you can manage your customer messages on your Shopney mobile app. And enabling this integration is pretty easy. Let's go through all steps together below.
1. Download and open the “Shopify Inbox” app on your mobile device.
2. Login with your Shopify account in the app.
3- Enable Shopify chat by following the instructions (LEFT) on the Shopify Inbox app. And continue (RIGHT).
4- Tap on the “Done” button. Now, you have installed Shopify Inbox in your store.
5- Now you can use “Shopify Inbox” on your website. Remember that you can disable it on your web store whenever you want. While Shopify Inbox is disabled on your web store, you can still continue to use it on your Shopney mobile app. Click on the “Store Icon” on the right bottom to move on.
6- Tap on the “Integrations” section on the screen below.
7- Now you can see Shopney Mobile App on your app list. Tap on Shopney - Mobile App (LEFT). And click on “Show” the integration visibility to enable Shopney In-App Chats on Shopify Inbox (RIGHT).
8- You are good to go! (LEFT) Now you can view the customer conversations happening through your Shopney mobile app as shown. (RIGHT)
PS: At Shopney, we work hard to make all of your favorite apps get functional also in your mobile stores. Please feel free to check the 'integrations' section of your Shopney dashboard to see what more we offer as integration.
We hope this guide is helpful. For further information, please feel free to contact Shopney Support Team.
You are always more than welcome with any questions or concerns. Our support team will be glad to answer them, and help you with anything!
Thanks for reading!
NOTE: Please note that this integration was built with our partner, and while we do support it, in case any technical issue arises, the wait time might be a bit longer than for a regular support request. Thanks for your understanding!