This integration basically enables your Shopney app to communicate with Shopify Inbox. So you can manage your customer messages on your Shopney mobile app. And enabling this integration is pretty easy. Let's go through all steps together below.


1. Download and open the “Shopify Inbox” app on your mobile device.

Shopify Inbox , Shopify , Shopney , In app chat

2. Login with your Shopify account in the app.

Shopify Inbox , Shopify , Shopney , In app chat

3- Enable Shopify chat by following the instructions (LEFT) on the Shopify Inbox app. And continue (RIGHT).

Shopify Inbox , Shopify , Shopney , In app chat , Shopify chat

4- Tap on the “Done” button. Now, you have installed Shopify Inbox in your store.

Shopify Inbox , Shopify , Shopney , In app chat, Shopify Chat

5- Now you can use “Shopify Inbox” on your website. Remember that you can disable it on your web store whenever you want. While Shopify Inbox is disabled on your web store, you can still continue to use it on your Shopney mobile app. Click on the “Store Icon” on the right bottom to move on.

Shopify Inbox , Shopify , Shopney , In app chat


6- Tap on the “Integrations” section on the screen below.

Shopify Inbox , Shopify , Shopney , In app chat, Shopney chat, Shopify chat

7- Now you can see Shopney Mobile App on your app list. Tap on Shopney - Mobile App (LEFT). And click on “Show” the integration visibility to enable Shopney In-App Chats on Shopify Inbox (RIGHT).

Shopify Inbox , Shopify , Shopney , In app chat, Shopney mobile app, Shopify chat

8- You are good to go! (LEFT) Now you can view the customer conversations happening through your Shopney mobile app as shown. (RIGHT)

Shopify Inbox , Shopify , Shopney , In app chat, Shopney mobile app, Shopify chat


PS: At Shopney, we work hard to make all of your favorite apps get functional also in your mobile stores. Please feel free to check the 'integrations' section of your Shopney dashboard to see what more we offer as integration.


We hope this guide is helpful. For further information, please feel free to contact Shopney Support Team.

You are always more than welcome with any questions or concerns. Our support team will be glad to answer them, and help you with anything!

Thanks for reading!


Did this answer your question?