Quick actions appear at the bottom of the 'menu' section. They are always visible elements that direct your customers to take the action you chose with just one click. They allow your customers to reach out to you anytime they want via the quick action you've set.

There are a number of options you can use as a quick action. 

  1. Phone Call
    With the 'phone call' quick action, your customers from all around the world will be able to reach you via the phone number* you've entered.
    *Please don't forget to include the area/country code at the beginning of the phone number when setting this quick action.
  2. Send E-mail
    If you want your customers to reach you via e-mail, you can use the 'send e-mail' quick action element. So, your customers will quickly send an e-mail to the electronic address you've set.
  3. Facebook Page
    If you want to promote your Facebook page and increase the number of your followers, all you need to do is choosing 'Facebook page' as the quick action by adding the URL of your Facebook page.
  4. Twitter Account
    If you want to promote your Twitter page and increase the number of your followers, all you need to do is choosing 'Twitter account' as the quick action by adding the URL of your Twitter account.
  5. Directions
    You can share your location with your users with the latitude-longitude values you enter.
  6. WhatsApp
    Your WhatsApp phone number, which you will enter with the area/country code at the beginning, will allow your users to start a chat with you on WhatsApp with just one click.
  7. Instagram Account
    If you want to promote your Instagram page and increase the number of your followers, all you need to do is choosing 'Instagram' as the quick actions by adding the URL of your Instagram account.
  8. Facebook Messenger
    Entering your Facebook messenger URL will allow your customers to start a Facebook chat with you with just one click.
  9. Apple Business Chat
    Entering your Apple Business Chat URL will allow your customers to send you a message through their iPhones*.
    *This quick action is shown only on iOS devices. In other words, Android users will not be able to see this quick action on their phones and take action.
  10. Web URL
    Enter the web URL* of the website you want to direct your users to. With just one click, they will be directed to the attached website.
    *Don't forget to add "https://" at the beginning of the URL.
  11. In-App Messages
    It is the quick action that allows your users to reach you via Shopney messages. If you want your users to reach you via Shopney messages, this option is for you.

*The names of all quick actions are editable. For example, you can rename the action of 'Instagram Account' to the name 'Follow Us On Instagram'. Similarly, you can choose 'Send E-mail' quick action and then simplify it to 'E-mail' only.

*Although you can show only 2 quick actions at the same time, you can also choose to disable them anytime you want.

If you have further questions, please feel free to reach out anytime!

Thanks for reading!

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