What is the 'Quick Actions' Shopney feature?
Quick Actions are always visible elements that direct your customers to take the action you chose with just one click. They allow your customers to reach out to you anytime they want via the quick action you've set. Quick actions appear at the bottom of the 'menu' section.
What are the options you can use as a Quick Action?
1. Phone Call
With the 'phone call' quick action, your customers from all around the world will be able to reach you via the phone number* you've entered.
PS: Please don't forget to include the area/country code at the beginning of the phone number when setting this quick action.
2. Send E-mail
If you want your customers to reach you via e-mail, you can use the 'send e-mail' quick action element. So, your customers will quickly send an e-mail to the electronic address you've set.
3. Facebook Page
If you want to promote your Facebook page and increase the number of your followers, all you need to do is choosing 'Facebook page' as the quick action by adding the URL of your Facebook page.
4. Twitter Account
If you want to promote your Twitter page and increase the number of your followers, all you need to do is choosing 'Twitter account' as the quick action by adding the URL of your Twitter account.
You can share your location with your users with the latitude-longitude values you enter.
Your WhatsApp phone number, which you will enter with the area/country code at the beginning, will allow your users to start a chat with you on WhatsApp with just one click.
7. Instagram Account
If you want to promote your Instagram page and increase the number of your followers, all you need to do is choosing 'Instagram' as the quick action by adding the URL of your Instagram account.
8. Facebook Messenger
Entering your Facebook messenger URL will allow your customers to start a Facebook chat with you with just one click.
9. Apple Business Chat
Entering your Apple Business Chat URL will allow your customers to send you a message through their iPhones*.
*This quick action is shown only on iOS devices. In other words, Android users will not be able to see this quick action on their phones and take action.
10. Web URL
Enter the web URL* of the website you want to direct your users to. With just one click, they will be directed to the attached website.
*Don't forget to add "https://" at the beginning of the URL.
11. In-App Messages
It is the quick action that allows your users to reach you via Shopney messages. If you want your users to reach you via Shopney messages, this option is for you.
How Can I Rename the Quick Action?
The names of all quick actions are editable. For example, you can rename the action of 'Instagram Account' to the name 'Follow Us On Instagram'. Similarly, you can choose 'Send E-mail' quick action and then simplify it to 'E-mail' only.
PS: You can show 2 quick actions at the same time, you can also choose to disable them anytime you want.
Which Articles Can Be Useful To Read?
For further information, please feel free to contact Shopney Support Team.
You are always more than welcome with any questions or concerns. Our support team will be glad to answer them, and help you with anything!
Thanks for reading!