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How to reset my password?
How to reset my password?

Have no worries when such a thing happens. Here is what to do if your Shopney account credentials are not recognized.

Lara Soley avatar
Written by Lara Soley
Updated over a week ago

If you are trying to sign in to your Shopney dashboard via app.shopney.co or Shopney Mobile App and still struggling, please follow the steps below.

1. Make sure your e-mail address matches your Shopify account e-mail.

2. Click on the 'Forgot password' as shown below if you are sure the e-mail is correct.

3. Enter your email address and click 'Reset My Password' button.
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4. Check your inbox and click the password reset link from email
5. Enter your new password and save.
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Done! Now you can login with your new password and continue to enjoy your Shopney dashboard now!
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No worries if you are struggling to sign in to Shopney, keep in mind that you can always reach your Shopney dashboard via your Shopify admin dashboard.

It is pretty easy to do as always! Please follow the steps below.

1. Go to your Shopify Dashboard.

2. Click on the 'Shopney - Mobile App' as shown below.

Here you go, once you click on the 'Shopney - Mobile App' you will be directed to your Shopney dashboard.


Please contact the Shopney Support Team if you require any additional information. You are always welcome to contact us with any questions or concerns. Our support team will gladly answer your questions and assist you with anything!


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