Skip to main content
All CollectionsManage Your App
How can i change my account email address?
How can i change my account email address?

Here is a guide on how you can update your Shopney account email address easily.

Hazel Palan avatar
Written by Hazel Palan
Updated over a year ago

If you need to change your Shopney account email address, follow these steps on your Profile Page.

1. Go to your profile page

Once you open your Shopney Dashboard, firstly, you need to click on your profile page at the top right corner.


2. Enter your new email on basic information section

When you open your profile page, you will see your Basic Information of your Shopney profile. You just need to type your new email address on the “Email” part and then click “Update Profile”.

3. Enter your password

To keep your account safe, we ask you to enter 'Account Login Password' after completing previous step. This is the password you set when you created your Shopney account.


4. Verify your new email address

4.1. Then, you will see a notification on the screen for a verification email we send to your inbox.

4.2. Please navigate to your inbox and and verify your email address by clicking the link in the received email as shown below.



4.3. Once you complete the verification, your valid email address changes into the new one. You can now use the new email address for login process.

PS: Your current email address remains valid until you verify the new one.

As simple as that! You can go back to this page and update your basic information anytime you want!

Please contact the Shopney Support Team if you require any additional information. You are always welcome to contact us with any questions or concerns. Our support team will gladly answer your questions and assist you with anything!


Which Articles Can Be Useful To Read?

Did this answer your question?