The Apple App Store and Google Play Developer accounts allow you to publish your app on their respective platforms, making it accessible to iOS and Android users. To ensure the smooth management of your app updates and releases, granting Shopney admin access to your Developer Accounts is essential. In this article, we’ll walk you through how to provide admin access for both Apple Developer and Google Play Developer Accounts.
Let’s start with Apple Developer Accounts, followed by Google Play Developer Accounts.
Granting Admin Access to Your Apple Developer Account
1- Sign in to App Store Connect and go to the account section.
2- Select "Users and Access" in the menu, then click the blue "+" button on the next page.
3- A window titled "New User" will appear. Please fill it with the following information and click on the "Invite" button.
First Name: Shopney
Last Name: Team
Email: [email protected]
Granting Admin Access to Your Google Play Developer Account
1- Go to https://play.google.com/console/signup and sign in with your Gmail account.
2- Click on the "Users and permissions" button in the left panel.
3- On the following page, click the “Invite new users” button highlighted in red.
4- Start by entering [email protected] in the “Email address” field, click on the “Account permissions” section, and select the “Admin (all permissions)” checkbox. Finally, double-check the email address you’ve entered, make sure you’ve provided Admin Access, and click the “Invite User” button located at the bottom right.
All done!
🗒️ Note
Occasionally, you may see a warning pop-up on your Shopney dashboard. This is because, during regular maintenance or necessary updates to keep your app up-to-date, we’ve found that Shopney does not have Admin access to your Apple or Google Developer Accounts. This could happen if Admin access was never granted or was revoked at a later time. Without this access, we cannot proceed with essential updates for your app. If you encounter this warning, please follow the steps outlined above to grant Admin access to your Developer Accounts. This will ensure uninterrupted updates and maintenance for your app. |
Please contact the Shopney Support Team if you require any additional information. You are always welcome to contact us with any questions or concerns. Our support team will gladly answer your questions and assist you with anything!
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