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How to integrate Hextom to Shopney?
How to integrate Hextom to Shopney?

Learn how to integrate Hextom with your Shopney mobile app. In this guide, you will see all steps and things to pay attention.

Lara Soley avatar
Written by Lara Soley
Updated over 4 months ago

Enabling Hextom integration is a piece of cake. However, we made it even easier for you with this step-by-step guide.

Once you complete the mentioned steps, Hextom will become functional on your mobile app and your customers will be able to your mobile app content in their own language. Please follow the steps below to make it happen.

  • Available Plans: This feature is available in Gold Plan and above.


Steps To Follow To Enable The Hextom Integration

1. Make sure Hextom is already installed to your store and functioning well to enable the integration.

2. Go to the Integrations section of Shopney dashboard and select Hextom as shown.

3. Click on the 'Enable' switch (1) to turn it on in the popup page. Then, click on the 'Save Changes' button (2).

4. Once you 'enable and save' the integration, you will see a new two sections.

You will see the general information about the published and unpublished languages in the upper section (1). The information about the languages in this section is provided by Shopify itself.

Warning: So, if you want to publish or unpublish a language, you cannot do it on Shopney dashboard. Instead, you will need to navigate to Shopify Admin dashboard and arrange it there.

In the lower section (2), you will see the button for the 'Mobile App Translation Manager'. This is where you will manage the translation process of the mobile app content.

IMPORTANT NOTE: The translation of the content that are provided by your Shopify store as products, collections and pages will be visible on mobile app. Those are managed by Hextom itself. This integration doesn't automatically translate the entire mobile app content. The content you create on Shopney dashboard will need to be translated in Mobile App Translation Manager section by yourself. Here are the types of contents created on Shopney dashboard:

  • Titles of Showcase Elements

  • Titles of Menu Elements

  • Titles of Quick Actions

  • Title of Enable Discount Message

  • Titles of Mobile Collections

5. When you click on the 'Mobile App Translation Manager' button, it will open another popup, in which you will put the translations for different languages.

As default, you will see all the words to be translated together in a list form (3) . If you want to simplify it, you can use filters in the section (1). You can also use the field filters in the section (2) which indicate where a specific word is used in your mobile app.

6. Once you click on a word from the list, it will expand and show you the blanks to fill for each language with translated words as shown below.

Once, you fill the blanks with the translations of each word, you can click on ''DONE'' button on the top right and complete the process.
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Congratulations! You have completed the initial enablement process.


How To Manage The Translation of Newly Added Content Easily?

If you add new content to your mobile app, it also need to be translated. But you don't have to go back to Hextom integration section to do so.

We made it easy for you! You can add a new content on Shopney's design dashboard and put the translations of the content while you are still on the design section. All you need is to click on designated button next to the text area.

It will open the Mobile App Translation Manager and you can easily put the translations in for the given word.

If you need to disable the integration for any reason, you have two options, as shown below.

If you choose 'Save & Clear Data', your translation data will be erased and then the integration will be disabled. If you continue with the 'Save Changes' option, your translation data will be preserved, and the integration will be disabled.

Please contact the Shopney Support Team if you require any additional information. You are always welcome to contact us with any questions or concerns. Our support team will gladly answer your questions and assist you with anything!


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