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Having issues with Adjust Analytics?
Having issues with Adjust Analytics?

In this article, you may find the quick answers to the likely issues you might have with Adjust Analytics integration.

Lara Soley avatar
Written by Lara Soley
Updated over 11 months ago

Integrating Adjust Analytics with Shopney is pretty easy with just one click and it works seamlessly. But if you still encounter some issues, you can try out a few of the suggestions seen below.

Adjust Analytics integration is easy to set up with the step-by-step guide we prepared although it has several steps to follow. If you cannot see it up and running, the issue might be caused by one of the following reasons:

1. Incorrect copying or pasting of the App token.

2. Incorrect copying or pasting of Event token.

PS:

  • As Shopney, we don't send customer info to Adjust Analytics with this integration. We send only the in-app events.

  • If you are integrating Adjust Analytics into your app after its first launch, you should make sure that your app users update their apps to track their in-app events as well. Otherwise, you will not be able to track their significant action data on the Adjust dashboard.

Please contact the Shopney Support Team if you require any additional information. You are always welcome to contact us with any questions or concerns. Our support team will gladly answer your questions and assist you with anything!


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