Integrating Route - Protection & Tracking with Shopney is pretty easy with just one click and it works seamlessly. But if you still encounter some issues, you can try out a few of the suggestions seen below.
1. I CANNOT SEE THE ROUTE PACKAGE PROTECTION ON CART SCREEN
While integrating Route - Protection & Tracking to Shopney, you get a 'Merchant ID' from Route and paste it into the related integration interface on Shopney dashboard. Make sure you select and paste the correct one: Merchant ID
2. Route - Protect and Track is not enabled by default.
In the relevant integration interface in the Shopney control panel, there is a switch for Route - Protection and Tracking to come by default.
Please contact the Shopney Support Team if you require any additional information. You are always welcome to contact us with any questions or concerns. Our support team will gladly answer your questions and assist you with anything!
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