Shopify Inbox is a free messaging tool by Shopify that lets you manage and respond to customer conversations from one place. It allows you to chat with customers directly while also offering features like automated responses, saved replies, and personalized product recommendations to help increase conversions.

It is a powerful companion to Shopney’s in-app chat, enabling you to enhance conversations with personalized offers and turn more interactions into conversions.

Let’s go through the 4 main points of how Shopify Inbox integration can enrich your messaging experience!

You can seamlessly share products within your conversations, presenting them as personalized offers tailored to each customer’s preferences. This not only makes your communication more engaging but also helps you showcase the right products at the right time, increasing the likelihood of conversion.

You can create and share personalized discounts with your customers, allowing you to treat each customer like a VIP. By offering tailored incentives in every conversation, you would not only make your interactions more meaningful but also increase engagement, build loyalty, and encourage repeat purchases.

You can create a curated cart for your customers with selected items that are ready to check out. This lets you deliver a highly personalized shopping experience, making it easy for customers to purchase while boosting engagement, increasing conversions, and driving more revenue.

You can create custom shortcuts to quickly send frequently used messages to customers. This enables you to save time on commonly received questions and will solve matters so much faster.

If you encounter any issues, our support team is here to assist you:

How to integrate Shopify Inbox with Shopney Mobile App?

Having issues with Shopify Inbox integration?

How does Shopney's unique built-in chat function work?