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Having Issues With Langshop Translate App Integration?
Having Issues With Langshop Translate App Integration?

It rarely happens, but we would like to list some likely issues about Langshop integration and their quick solutions in this article.

Lara Soley avatar
Written by Lara Soley
Updated over a week ago

Integrating Langshop with Shopney is pretty easy with just one click and it works seamlessly. But if you still encounter some issues, you can try out a few of the suggestions seen below.

1. I CANNOT SEE THE TRANSLATIONS

If Langshop is currently working on your website, all you need to do is to enable the integration to make it work on your mobile app as well. If you still cannot see it after making it enabled, please reach out to the Langshop team.

2. I CANNOT ACTIVATE THE LANGSHOP MULTI-CURRENCY?

That is normal, as we are only integrated with the multi-language feature. You can use Shopney multi-currency (works standalone) which is available in the GOLD PLAN.

3. I WANT TO ADJUST A TRANSLATION. WHERE CAN I DO?

The translated texts are provided by Langshop technology. If you want to amend a text, you need to navigate to your Langshop dashboard > Apps > Shopney - Mobile App Builder and change the mobile app-related texts there.


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4. I WANT THE SELECTED LANGUAGES TO REFLECT MOBILE APP

To make it happen, you need to publish the selected languages on both Langshop and Shopify Dashboard > Settings > Store Languages. You can see those languages only after making these two publications.


At Shopney, we work hard to make all of your favorite apps get functional also on your mobile stores. Please feel free to check the 'integrations' section of your Shopney dashboard to see what more we offer as integration. And let us know if you want other Shopify apps to integrate with Shopney. Our development team will check its availability and share their feedback.

Lastly, we have a busy 3rd party Shopify app integration roadmap. So, we may not be able to start working on your integration request immediately, even though all of your requests are valuable to us!


NOTE: Please note that this integration was built with our partner, and while we do support it, in case any technical issue arises, the wait time might be a bit longer than for a regular support request. Thanks for your understanding!

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