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Having issues with Shopney Multi-Currency Integration?
Having issues with Shopney Multi-Currency Integration?

Although it happens rarely, if you faced any issues about Shopney Multi-Currency integration, their solutions are probably here.

Lara Soley avatar
Written by Lara Soley
Updated over a week ago

1. THE PRICES ARE SHOWN IN DIFFERENT CURRENCIES ON CHECKOUT PAGE AND ON THE REST OF THE APP

Due to Shopify's technical structure, we cannot interfere with the checkout to customize it for multi-currency. So, no matter which currency the user sees on the app, it will be converted to your store's default currency at the checkout.

2. MY STORE HAS SHOPIFY'S MULTI-CURRENCY FEATURE BUT I CAN'T ADD MORE CURRENCIES ON SHOPNEY

If you are using Shopify's multi-currency feature on your store, you don't need to activate Shopney multi currency and ask our support team to enable Shopify multi currency instead.
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If you have an issue other than the ones listed above, please contact Shopney support team. We will be happy to help out as always.

PS: At Shopney, we work hard to make all of your favorite apps get functional also on your mobile stores. Please feel free to check the 'integrations' section of your Shopney dashboard to see what more we offer as integration.

NOTE: Please note that this integration was built with our partner, and while we do support it, in case any technical issue arises, the wait time might be a bit longer than for a regular support request. Thanks for your understanding!

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