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Having Issues With Facebook Integration?
Having Issues With Facebook Integration?

Here we share some notes about the likely issues you may have about Facebook integration.

Lara Soley avatar
Written by Lara Soley
Updated over a week ago

Facebook integration is really easy to make although it has several steps to follow.

1. First of all, you should make the integration with the account that controls your brands' Facebook page.

2. If you cannot see it up and running, this issue might be caused by entering wrong:

  • Bundle ID

  • Package Name

  • iPhone Store ID

  • Key Hashes code

3. Besides, please make sure that your app is powered by an updated version of Shopney.

4. Please make sure your app status is switched to ''LIVE'' in Facebook's dashboard as shown below.

5. For further issues, you can visit Facebook's troubleshooting page regarding this integration.

If the Facebook troubleshooting page couldn't help as well, you can reach out to our support team. We'll always be happy to help out!

At Shopney, we work hard to make all your favorite apps get functional on your mobile app as well. Please feel free to check the 'integrations' section of your Shopney dashboard to see which other integrations we offer. Also, please let us know if you want another app to be integrated with Shopney. Our development team will check its availability and share their feedback with you.


NOTE: Please note that this integration was built with our partner, and while we do support it, in case any technical issue arises, the wait time might be a bit longer than for a regular support request. Thanks for your understanding!

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