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Having Issues With Judge.me?
Having Issues With Judge.me?

It happens quite rarely, but we would like to list some likely issues about Judge.me integration and their quick solutions in this article.

Lara Soley avatar
Written by Lara Soley
Updated over 9 months ago

1. I CANNOT SEE THE PRODUCT REVIEWS AT ALL

While integrating Judge.me to Shopney, you get a 'Key Code' from Judge me and paste it into the related integration interface on Shopney dashboard. Make sure you select and paste the correct one: PRIVATE TOKEN
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2. I CANNOT SEE SOME OF MY PRODUCT REVIEWS

Judge.me enables you to publish or unpublish certain reviews. Please make sure the review that you are looking for is a published one. Otherwise, it cannot be displayed on your app.

3. I CANNOT SORT MY REVIEWS

Since the sorting function is not offered by Judge.me yet, sorting product reviews is not available.

If you have another issue, please contact Shopney support team. We will be more than happy to help out as always.

As Shopney, we work hard to make all your favorite apps get functional on your mobile app as well. Please feel free to check the 'integrations' section of your Shopney dashboard to see which other integrations we offer. Also, please let us know if you want another app to be integrated with Shopney. Our development team will check its availability and share their feedback with you.

NOTE: Please note that this integration was built with our partner, and while we do support it, in case any technical issue arises, the wait time might be a bit longer than for a regular support request. Thanks for your understanding!

 

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