1. I cannot see the product reviews at all on mobile app
If you do not see any changes regarding the product review, such as the 'Write a Review' button and 'Review Rating' on the product detail page of your mobile application, then there is a problem with your integration App Key. While integrating Yotpo Reviews to Shopney, you get a 'App Key' from Yotpo Dashboard and paste it into the related integration interface on Shopney Dashboard. Make sure to copy and paste the correct key.
2. I cannot see some of product reviews on a product
Yotpo enables you to publish or unpublish certain reviews. Please make sure the review that you are looking for is a published one. Otherwise, it cannot be displayed on your app.
Please contact the Shopney Support Team, if you have an issue other than the ones listed above. You are always welcome to contact us with any questions or concerns. Our support team will gladly answer your questions and assist you with anything!
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NOTE: Please note that this integration was built with our partner, and while we do support it, in case any technical issue arises, the wait time might be a bit longer than for a regular support request. Thanks for your understanding!