There can be different reasons to uninstall or remove an app, and if you decide to do so, the process is quick and straightforward. While it’s always sad to see you go, we’re here to guide you through the steps so you can navigate this process easily.
💡Tip
We always recommend suspending your subscription instead of canceling, as suspending enables you to keep all your data and progress in case you come back. |
Step-by-Step Guide on How to Remove a Sales Channel
1- Go to Shopify Settings
From your Shopify admin panel, scroll down to the bottom of the left menu and click on Settings.
2- Open Apps and Sales Channels
On the Settings page, click on Apps and sales channels.
3- Find the Sales Channel You Want to Remove
You’ll see a list of all your installed sales channels. Find the one you want to remove and click on the option button (1) on the right-hand side (three dots). There, click on the Uninstall option (2).
4- Confirm the Removal
Once you click on the button, a confirmation window will appear. Make sure to approve (1) the risks of uninstalling, then choose the reason for your decision (2) if you prefer. Then click the uninstall button (3), and the app will be removed from your Shopify dashboard.
🔔 Reminder If you’re uninstalling Shopney, we’d truly value your feedback before you go. Sharing your thoughts helps us improve and make the experience better for all merchants.
Thank you for having Shopney as part of your store’s journey. We hope to work with you again in the future! |
Need Help?
If you encounter any issues, our support team is here to assist you:
Contact our support team via live chat in your Shopney dashboard.
Visit our Help Center.
Visit our YouTube Channel for tutorial videos.