As Shopney, we totally understand how nerve-racking it can be waiting for your app to get the approval from the stores. Before submitting the app, we already make sure everything is good to go and contact you if there are any missing parts. That's why none of our clients' apps got rejected so far.
Although it takes mostly 2-3 business days until your app goes live on stores, quite rarely, it may take longer.
There are three ways that you can check your app's status:
- Checking your Shopney Dashboard
- Checking your Developer Accounts
- Checking your mailbox
One of the ways to check your app's status is to keep track of it via your Shopney dashboard. After the submission, you'll see a section at the top right on Shopney dashboard which will either say 'IN SUBMISSION' or 'YOUR APP IS LIVE' as shown below.
Logging in to your developer accounts is another way to check your app's status.
To check your app's status on Apple side, please go to the following link and log in to your Apple Developer Account: https://appstoreconnect.apple.com/
Once you log in, the page below will open. Click on 'My Apps' and choose your app to see its status.
To check your app's status on Google Side, please go to the following link and log in to your Google Developer Account: https://play.google.com/apps/publish/
After logging in, click on 'all applications' on the opened page. Once clicked, you'll be able to see your app's status.
Through each step of the submission process, you will be getting notification e-mail from both Apple and Google ends. So, one of the ways to check your app's status is to check your mailbox. When your app goes live on both stores, you will also get a notification e-mail from Shopney. The e-mail that will be sent from us also includes your app's store links.
Thanks for reading and if you have further questions, please feel free to contact us!